Our Commitment to Safe Play
How 987ph protects every player on the platform — from first deposit to daily session.
987ph is committed to providing a safe, fair, and enjoyable entertainment environment for all Filipino players. We operate under the regulatory framework governing online gaming in the Philippines, and responsible gaming is not just a policy for us — it is a core part of how we build and run the platform. We understand that while the vast majority of players enjoy gaming as a leisure activity, a small number may develop habits that go beyond healthy play. That is why we have put in place a range of practical tools and clear guidelines to help every player stay in control at all times.
Gaming on 987ph is strictly for adults aged 21 and above. Before any account is activated, players are required to verify their age and identity in line with Philippine regulatory requirements. We do not allow minors to register, play, or access any part of the platform, and we take this obligation seriously. If we have reason to believe that an account is being used by or on behalf of a minor, we will suspend the account immediately and conduct a full review. Parents and guardians are encouraged to use device-level parental controls to prevent underage access to online gaming platforms.
We also want to be clear about what gaming on 987ph is and is not. Our platform — covering sports betting, fish games, slot games, and bingo — is designed purely for entertainment. Winning is never guaranteed, and gaming should never be treated as a source of income, a way to recover financial losses, or a solution to personal problems. If you find yourself chasing losses, spending more than you planned, or feeling anxious when you are not playing, these may be early signs that your gaming habits need attention. We encourage you to use the tools below and to reach out for support without hesitation.
Tools to Help You Stay in Control
987ph provides several practical self-management tools that are available to all registered players at any time. These tools are designed to give you full control over your gaming activity so that it remains a positive and enjoyable experience.
Deposit Limits
Set a daily, weekly, or monthly deposit cap on your account. Once your limit is reached, no further deposits will be accepted until the period resets. This is one of the most effective ways to keep your spending within a budget you are comfortable with.
Session Time Reminders
Set a reminder to alert you after a chosen period of continuous play. Taking regular breaks helps you stay aware of how long you have been playing and keeps the experience enjoyable rather than compulsive.
Cooling-Off Period
Request a short break from the platform — from 24 hours up to 30 days. During a cooling-off period, your account will be temporarily suspended and you will not be able to log in or place any bets. This is ideal if you feel you need a short pause to reassess your habits.
Self-Exclusion
If you feel that you need a longer break, you can request a self-exclusion of six months, one year, or permanently. During self-exclusion, your account will be fully closed and you will not be able to re-register for the duration of the exclusion period. We take self-exclusion requests very seriously and process them promptly.
To activate any of these tools, log in to your account and visit the Responsible Gaming section in your account settings, or contact our support team directly at [email protected]. All requests are handled confidentially and with care. We will never pressure you to reverse a limit or exclusion, and we will never send promotional messages to a player who has activated a cooling-off period or self-exclusion.
Recognising Problem Gambling
Early awareness is the first step. Here are some signs that gaming may be becoming a problem.
Continuing to play in an attempt to win back money you have already lost is one of the clearest warning signs of problem gambling. Losses are a normal part of gaming and should never be chased.
If you are using money set aside for rent, food, bills, or other essentials to fund your gaming, this is a serious sign that your habits need to change. Gaming should only ever be funded from disposable entertainment budget.
Feeling irritable, anxious, or restless when you are not playing, or feeling a strong compulsion to return to the platform immediately after a session, may indicate that gaming is affecting your emotional wellbeing.
If gaming is causing you to miss work, neglect family responsibilities, or withdraw from social activities, it is time to take a step back and seek support. No game is worth compromising your relationships or livelihood.
Need Help? You Are Not Alone.
If you or someone you know is struggling with problem gambling, please reach out to the following support resources available in the Philippines:
- PAGCOR Responsible Gaming Hotline – available through the Philippine Amusement and Gaming Corporation's official channels for players seeking guidance and referrals.
- National Center for Mental Health (NCMH) – Crisis Hotline: 1553 (available 24/7 for mental health and crisis support across the Philippines).
- 987ph Support Team – Email us at [email protected] and request responsible gaming assistance. Our team will respond promptly and connect you with the right tools or referrals.
Seeking help is a sign of strength, not weakness. We are here to support you every step of the way.
Play at Your Own Pace — We've Got Your Back
Whether you want to set limits, take a break, or just learn more about how 987ph keeps gaming safe and fair, our team is always ready to help. Check our FAQ or get in touch any time.